Regulations

國立雲林科技大學圖書館書庫義工管理要點 National Yunlin University of Science and Technology Library Guidelines for the Management of Stack Volunteers

93.02.23               93學年度第3次館務會議訂定
94.01.14               94學年度第1次館務會議修訂
94.06.10             94學年度第10次館務會議修訂
102.12.09      102學年度第4次館務會議修訂通過
114.04.28   113學年度第2次圖資處主管會議通過

一、本校圖書館(以下簡稱本館)為提供學生服務學習，定期招募培訓書庫義工，以提供優質的閱覽環境並善盡管理維護之責，特訂定本要點。

二、新(舊)義工遴選程序

(一)本館於學期初及視實際需要不定期公開招募。
(二)招募對象：本校學生，無不良嗜好，並具負責任特質、服務熱忱者。
(三)甄選過程
1.初選：由各義工督導人共同參與，經資格審查認定合格者通知訓練。
2.訓練：由各義工督導人共同參與暨辦理職前教育訓練講習。
3.合格：全程參與義工教育訓練後，成為正式義工。
(四)義工遞捕：由各義工督導人就情況所需及所負責部份辦理初選、訓練等，以補缺額之不足。

三、義工服務值勤

(一)書架整理義工服務時間需依據報名時所填時間前往服務，並至一樓流通櫃檯借用義工識別證且佩帶值勤，服務值勤後並歸還，以作為服務次數計算之依據。
(二)書架整理義工前往服務時間，如未在督導人員正常上班時間內，每月至少至督導人員櫃檯報到一次。
(三)書架整理義工服務，每星期至少服務4次，每次半小時以上為原則，一學期內累計兩星期未達服務基本次數者，或連續兩週考核結果都為『D』者，立即取消義工資格。
(四)每學期書架整理義工須做擦塵處理，期初及期末至少各一次，全學年至少四次。
(五)書架整理義工每學期執行書架擦塵處理，需至五、六、七樓廁所，拿取水桶及抹布，該學期未達基本次數者，予於取消義工資格。
(六)上架義工每星期至少服務2次，每次1小時以上為原則；或每星期至少服務1次，每次2小時以上為原則，一學期內累計兩星期未達服務基本次數者或上架不實，將立即取消義工資格。

四、考核

(一)以義工之出勤率、值勤情形（書架整理、上架情況、是否配帶識別證）列為個人獎懲參考。
(二)考核由本館各義工負責人進行考核，書架整理義工考核以服務次數（量的評量）與管理人員平時考核（質的評量）雙重評量為依據；平時考核每週不定期至少2-3次，考核等級由A（非常整齊）、B（整齊）、C（有點亂）、D（非常亂）四級區分，並確實考核。

五、獎勵及福利

(一)獎勵方式:
1.由本館頒發獎狀或紀念品公開表揚。
2.由本館呈報學生事務處敘獎。
(二)得與本校教職員工享有借閱相同冊數書籍（不含期刊、雜誌）。

六、本要點經圖書資訊處主管會議通過後實施，修正時亦同。
 

Date of Establishment:
Approved at the 3rd Library Affairs Meeting of Academic Year 2003 on February 23, 2004

Amendments:
Approved at the 1st Library Affairs Meeting of Academic Year 2004 on January 14, 2005
Approved at the 10th Library Affairs Meeting of Academic Year 2004 on June 10, 2005
Approved at the 4th Library Affairs Meeting of Academic Year 2013 on December 9, 2013
Approved at the 2nd Meeting of the Office of Library and Information Services of Academic Year 2024 on April 28, 2025

1. To provide opportunities for student service learning and to maintain a high-quality reading environment, the Library of National Yunlin University of Science and Technology (hereinafter referred to as "the Library") establishes these guidelines for the regular recruitment and training of bookstack volunteers.

2. Recruitment Procedure for New (and Returning) Volunteers:
   (1) The Library will publicly recruit volunteers at the beginning of each semester and as needed.
   (2) Eligibility: Current students of the University with good conduct, a responsible attitude, and enthusiasm for service.
   (3) Selection Process:

      A. Preliminary Selection: Conducted jointly by volunteer supervisors. Candidates passing the qualification review will be notified for training.
      B. Training: Pre-service training will be conducted by volunteer supervisors.
      C. Qualification: Those who complete the full training program will be officially appointed as volunteers.
      D. Replacement of Volunteers: In the event of vacancies, preliminary selection and training shall be organized by the respective volunteer supervisors as needed.

3. Volunteer Service Duty:
   (1) Bookstack organization volunteers must report for duty during the time slots indicated in their applications. Volunteers shall borrow and wear a volunteer badge from the Circulation Desk (1F) during service, and return it afterward for attendance record purposes.
   (2) If the scheduled service occurs outside the supervisor's regular working hours, the volunteer must check in at least once a month at the supervisor's desk.
   (3) Volunteers must serve at least four times per week, with each session being at least 30 minutes. Failure to meet the minimum for two separate weeks or receiving two consecutive “D” grades in evaluations will result in immediate disqualification.
   (4) Bookstack organization volunteers are required to perform dusting tasks at least once at the beginning and once at the end of each semester, totaling a minimum of four times per academic year.
   (5) For dusting, volunteers must collect a bucket and a cloth from the restrooms on the 5th, 6th, or 7th floors. Failure to complete the required dusting sessions will result in disqualification.
   (6) Shelving volunteers must serve at least twice per week for one hour each, or once per week for a minimum of two hours. Failure to meet this requirement for two weeks or any instance of improper shelving will result in immediate disqualification.

4. Evaluation:
   (1) Volunteers will be evaluated based on attendance, performance (including stack organization, shelving accuracy, and proper badge usage), which will be used as a reference for rewards or disciplinary actions.
   (2) Evaluations will be conducted by the designated supervisors. Bookstack organization volunteers will be assessed based on both quantitative service frequency and qualitative evaluations. Random weekly evaluations (2–3 times/week) will be graded on a four-level scale: A (Very Tidy), B (Tidy), C (Slightly Messy), D (Very Messy), with proper records maintained.

5. Rewards and Benefits:
   (1) Rewards:

      A. Commendation certificates or souvenirs awarded by the Library.
       B. Nomination for student awards submitted to the Office of Student Affairs.
   
   (2) Borrowing Privileges: Volunteers may borrow the same number of books as faculty and staff (excluding journals and magazines).

6. These guidelines shall be implemented upon approval by the Supervisory Meeting of the Office of Library and Information Services. Amendments shall follow the same procedure.