規則辦法

國立雲林科技大學圖書館書庫義工管理要點 Guidelines for Stack Room Volunteer Management

93.02.23               93學年度第3次館務會議訂定
94.01.14               94學年度第1次館務會議修訂
94.06.10             94學年度第10次館務會議修訂
102.12.09      102學年度第4次館務會議修訂通過
114.04.28   113學年度第2次圖資處主管會議通過

一、本校圖書館(以下簡稱本館)為提供學生服務學習，定期招募培訓書庫義工，以提供優質的閱覽環境並善盡管理維護之責，特訂定本要點。

二、新(舊)義工遴選程序

(一)本館於學期初及視實際需要不定期公開招募。
(二)招募對象：本校學生，無不良嗜好，並具負責任特質、服務熱忱者。
(三)甄選過程
1.初選：由各義工督導人共同參與，經資格審查認定合格者通知訓練。
2.訓練：由各義工督導人共同參與暨辦理職前教育訓練講習。
3.合格：全程參與義工教育訓練後，成為正式義工。
(四)義工遞捕：由各義工督導人就情況所需及所負責部份辦理初選、訓練等，以補缺額之不足。

三、義工服務值勤

(一)書架整理義工服務時間需依據報名時所填時間前往服務，並至一樓流通櫃檯借用義工識別證且佩帶值勤，服務值勤後並歸還，以作為服務次數計算之依據。
(二)書架整理義工前往服務時間，如未在督導人員正常上班時間內，每月至少至督導人員櫃檯報到一次。
(三)書架整理義工服務，每星期至少服務4次，每次半小時以上為原則，一學期內累計兩星期未達服務基本次數者，或連續兩週考核結果都為『D』者，立即取消義工資格。
(四)每學期書架整理義工須做擦塵處理，期初及期末至少各一次，全學年至少四次。
(五)書架整理義工每學期執行書架擦塵處理，需至五、六、七樓廁所，拿取水桶及抹布，該學期未達基本次數者，予於取消義工資格。
(六)上架義工每星期至少服務2次，每次1小時以上為原則；或每星期至少服務1次，每次2小時以上為原則，一學期內累計兩星期未達服務基本次數者或上架不實，將立即取消義工資格。

四、考核

(一)以義工之出勤率、值勤情形（書架整理、上架情況、是否配帶識別證）列為個人獎懲參考。
(二)考核由本館各義工負責人進行考核，書架整理義工考核以服務次數（量的評量）與管理人員平時考核（質的評量）雙重評量為依據；平時考核每週不定期至少2-3次，考核等級由A（非常整齊）、B（整齊）、C（有點亂）、D（非常亂）四級區分，並確實考核。

五、獎勵及福利

(一)獎勵方式:
1.由本館頒發獎狀或紀念品公開表揚。
2.由本館呈報學生事務處敘獎。
(二)得與本校教職員工享有借閱相同冊數書籍（不含期刊、雜誌）。

六、本要點經圖書資訊處主管會議通過後實施，修正時亦同。
 

Established on February 15, 2004
Amended on January 21, 2005; June 21, 2005; and December 9, 2013

Volunteer Selection Procedures:
(1) Volunteers are publicly recruited at the beginning of each semester and on an ad hoc basis depending on actual needs.
(2) Recruitment is open to students of the university who have no undesirable habits and demonstrate responsibility and enthusiasm for service.
(3) The selection process includes the following stages:
 1. Preliminary Screening: Conducted jointly by volunteer supervisors. Qualified candidates will be notified to attend training.
 2. Training: Pre-service orientation sessions are organized and led by volunteer supervisors.
 3. Qualification: Candidates who complete the entire training program are officially appointed as volunteers.
(4) Replacement volunteers will be selected and trained by supervisors as needed to fill any vacancies.

Volunteer Duties:
(1) Shelf-organizing volunteers must serve during their pre-registered time slots. Volunteers must borrow and wear an ID badge from the circulation desk during service and return it afterward. This is used to record service frequency.
(2) If volunteers serve during hours when supervisors are not on duty, they must report to the supervisor at least once a month.
(3) Shelf-organizing volunteers must serve at least four times per week, with each session lasting at least 30 minutes. Volunteers who fail to meet this basic requirement for two cumulative weeks or receive two consecutive “D” ratings will be dismissed immediately.
(4) Shelf dusting must be performed at least once at the beginning and once at the end of each semester, and at least four times per academic year.
(5) Volunteers performing dusting must obtain a bucket and cloth from the restrooms on the 5th, 6th, or 7th floor. Volunteers who fail to complete the required dusting tasks will be disqualified.
(6) Shelving volunteers must serve at least two times per week for one hour each time, or once per week for two hours. Volunteers who fail to meet these requirements for two cumulative weeks per semester or who shelve materials inaccurately will be dismissed immediately.

Evaluation:
(1) Volunteer evaluations are based on attendance, and performance (shelf organization, shelving accuracy, and wearing of ID badges), and serve as a basis for rewards or penalties.
(2) Evaluations are conducted by designated volunteer supervisors and are based on:
 1. Quantitative Evaluation: Number of service sessions.
 2. Qualitative Evaluation: Regular random inspections (at least 2–3 times per week).
  Evaluation Ratings:
  A – Very Tidy
  B – Tidy
  C – Slightly Messy
  D – Very Messy

Incentives and Benefits:
(1) Incentives include:
 1. Certificates of recognition or souvenirs presented publicly by the Library.
 2. Recommendation for official commendation by the Office of Student Affairs.
(2) Volunteers are entitled to borrow the same number of books as faculty and staff (excluding periodicals and magazines).

Implementation:
These guidelines shall be implemented upon approval by the Library Affairs Meeting, with any amendments following the same procedure.